Returns and Guarantees
Athensia offers a 100% Iron-Clad 30-Day
Guarantee and allows returns
for any reason within 30 days of your purchase for
a full refund. This allows you time to consider
your purchase. Also, you can exchange your jewelry
for another item, or another ring size.
Rings returned for resizing must be returned for
resizing within 30 days. Resizing after 30 days
is subject to Athensia's standard sizing costs.
On all returns, Athensia will
refund money to the customer using the original
payment method used by the customer.
To qualify for a return,
your return must meet the following criteria:
• Item(s) must be in original, unworn, like-new
condition (the same condition as the piece was delivered).
If it is determined by Athensia that the piece is
damaged or has been altered by the customer, Athensia
will not issue a refund, but instead either provide
an estimate for repair, or return the item to the
customer in its current condition.
• Item(s) may not have any engraving.
• Item(s) must be returned with all original
internal packaging, also in original condition.
• If an item was shipped with addtitional
optional components or gifts, those must be returned
as well.
• If item was delivered with a certification,
then this must also be returned in original condition.
Lost certifications carry a $200 replacement fee.
All items must meet the above criteria to be accepted
for return.
All items returned should be insured to their full
value by the shipping company, and Athensia is not
responsbile for a return until it reaches us.
To Start the Return
Process:
Contact Athensia at 1-800-659-2314 or through our
Contact Us
page, and be sure to include your original order
number and reason for the return. Athensia will
contact you with confirmation details about how
to make your return.
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